Tenancy Deposit Claims
Could You Be Owed Compensation?
Most landlords in England must protect a tenant’s deposit in a Government-approved tenancy deposit scheme within 30 days of receiving it and provide the tenant with certain prescribed information.
If they fail to do this correctly, the tenant may be entitled to compensation – even if the deposit has since been returned or the tenancy has ended.
Every case is different, so the best place to start is by having your tenancy reviewed.
What Is a Deposit Compensation Claim?
If your landlord didn’t comply with the tenancy deposit protection rules, you may be able to make a legal claim under the Housing Act 2004.
A successful claim can result in the court ordering the landlord to pay compensation in addition to returning the original deposit (where applicable).
Common reasons tenants may have a claim include:
- Your deposit wasn’t protected within 30 days.
- Your deposit was never protected.
- You didn’t receive the required prescribed information.
- The deposit was protected late.
- The deposit was protected in the wrong way.
- The landlord failed to comply with the legal requirements more than once.
Not every tenancy will qualify, but many tenants are surprised to discover they may have a valid claim.
Could You Have a Claim?
- You paid a tenancy deposit.
- You rented from a private landlord or letting agent in England.
- You're unsure whether your deposit was protected correctly.
- Your tenancy has ended and you have concerns about how your deposit was handled.
- You've checked the deposit schemes but can't find your deposit.
How Can Tenant Angels Help?
- carry out a free initial deposit review
- check whether your deposit appears to have been protected correctly
- explain your options in plain English
- answer your questions throughout the process
- refer suitable claims to specialist solicitors
Why Get a Free Deposit Review?
Many tenants simply don’t know whether their landlord complied with the law.
A free review could help you:
- understand your legal position
- identify potential deposit protection failures
- learn whether you may have a claim
- decide whether pursuing compensation is right for you
There is no obligation to continue after your initial review.
Why Choose Tenant Angels?
- 100% free service for tenants
- Free tenancy deposit protection checks
- 100's of 5 star reviews from tenants just like you!
- Plain English guidance
- Friendly and experienced team
- Support throughout the process
- Specialist solicitor referrals for suitable claims
- All claims handled on a No Win, No Fee basis
