The Tenant Project
Useful Organisations for Tenants
Trusted charities, government services and independent organisations that provide free advice, support and guidance for private renters in England.
Find the Right Support
Whether you’re facing eviction, struggling with rent, experiencing disrepair or simply need independent advice, there are organisations that can help.
We’ve brought together some of the most trusted services available, making it easier to find the support that’s right for your situation.
Housing Advice & Tenant Rights
Free advice on your rights, tenancy issues, repairs, eviction and renting in England.
Shelter
England’s leading housing and homelessness charity, providing free expert advice on renting, homelessness, repairs, eviction and housing rights.
Citizens Advice
Free, independent advice on housing, benefits, debt, employment and consumer issues, available online, by phone and through local advice centres.
Generation Rent
Working to improve the private rented sector by campaigning for tenants’ rights and providing practical advice on renting in England.
Law Centres Network
Provides free legal advice and representation through independent Law Centres for people who cannot afford legal help.
Financial Help & Benefits
Support with benefits, budgeting, debt, rent arrears and managing your finances.
MoneyHelper
Free guidance on budgeting, debt, benefits and managing your finances if you’re struggling to pay your rent or household bills.
StepChange
A leading debt charity offering free debt advice and practical support if you’re struggling with rent arrears or other debts.
Turn2Us
Helps people access welfare benefits, grants and financial support they may be entitled to.
National Debtline
Free, confidential debt advice for people struggling with rent arrears, credit cards, loans and other financial difficulties.
Christians Against Poverty (CAP)
A UK charity offering free debt advice, budgeting support and practical help for people experiencing financial hardship.
Homelessness & Emergency Housing
Help if you’re at risk of homelessness or need urgent housing advice.
Crisis
Supports people experiencing homelessness and provides advice on emergency housing and preventing homelessness.
Shelter
England’s leading housing and homelessness charity, providing free expert advice on renting, homelessness, repairs, eviction and housing rights.
Centrepoint
Supports young people aged 16–25 who are homeless or at risk of homelessness with accommodation, advice and life skills.
Local Council Housing Team
Your local council can investigate serious housing hazards, poor property conditions, illegal eviction and certain landlord offences.
Government & Official Services
Official guidance on housing law, benefits and renting from trusted public bodies
GOV.UK
Official government guidance covering tenancy law, benefits, court procedures and housing legislation.
HM Courts & Tribunals Service
Official information about courts, tribunals and the legal process, including the First-tier Tribunal (Property Chamber).
Ministry of Housing
Official government guidance covering housing policy, renting, landlord responsibilities and the Renters’ Rights Act.
Employment & Income
Advice on workplace rights, redundancy and employment issues affecting your finances.
ACAS
Provides free advice on employment rights, workplace disputes and redundancy if your housing issue is linked to your job or income.
Tenancy Deposits
Guidance on deposit protection, disputes and getting your deposit back.
Tenant Angels
Free guidance for tenants who need help understanding their rights, checking whether they may have a legal claim or finding specialist legal support.
Tenancy Deposit Scheme (TDS)
Provides information about tenancy deposit protection and offers a free dispute resolution service where applicable.
Deposit Protection Service (DPS)
Government-approved tenancy deposit protection scheme with guidance for tenants and landlords.
MyDeposits
Government-approved tenancy deposit protection scheme offering guidance and dispute resolution services.
